Testimonials
Ian M Ottaway
“Woodvale Auto Care has been servicing our vehicles for a considerable period of time now. To just repeatedly offer a verbal thanks each time that you and your team have given good service or assistance with a specific problem with one of our vehicles doesn’t seem to be adequate. It is for this reason that I am taking this opportunity to formally let you and your team know that I have always been made to feel like a valued customer and been fully satisfied with your guaranteed high level of quality work, good service, honest advice and recommendations.
I have been especially impressed with the fact that you and your team always cast your eye over the entire vehicle/s no matter what type of service is being undertaken and offer insight as to; what should be done immediately or as soon as possible (if something is observed which has possible safety implications); or in the forseeable future and is in general worth noting and recording for later reference. In such instances your dialogue, and listening and understanding of client needs to facilitate budgeting and cost effective scheduling of such work has been valued. Your timely contact and readiness to discuss any actions during a service period is also noteworthy.
Meeting client needs from a transport point of view and provision of a courtesy car if required in today’s busy world has always been foremost in your mind, and also something which has been greatly appreciated and highly valued.
I look forward to continuing my business with you and your team.”
Alison Saare
“I am very pleased to recommend Todd Magatelli, Owner and Director of Woodvale Auto Care. Over a period of 14 years our cars have been serviced by Woodvale Auto Care and have constantly found a friendly ,flexible and personal approach, providing a thoroughly professional service. At all times I was informed of the work to be carried out with discussion as to the approach. Such was the quality of the regular servicing, one of our vehicles still runs having 600,000 kms on the odometer. I would certainly recommend the company and are confident you will experience the same satisfaction of service that I have.”
Christian Carter
“Todd and his team from Woodvale Autocare have been servicing our family cars for around 10 years. The service is always thoroughly professional with the cars having a new car feel every time. I wouldn’t hesitate to recommend the Woodvale Autocare team to family and friends for a prompt reliable service.”
Karen Hemi
“Todd and his team have been looking after my cars for over 16 years. During that time I have consistently received fast, reliable service. Todd goes out of his way to explain what needs doing and why, warns me in advance when a major service or repair is looming and never tries to up-sell me things I don’t need. I couldn’t recommend this local, family owned business enough.”
Lyn Fontain
“I have been a customer of Woodvale Autocare for many years now and Todd himself has always been exceptional in his customer service. He takes a personal interest in his customers and shows nothing but respect towards them. Todd’s personal attitude towards his clients is also reflected in how his staff respond to customers. They too show respect. Todd keeps me informed of what needs to be done and the cost involved and seeks my confirmation to proceed before commencing the work and as I’m a pensioner, always explains the priorities if I am not in a financial position to afford to do all the work at once. I don’t live far from the business and while I rarely require the use of a loan vehicle, that service is available to clients should it be needed. Todd arranges for one of his team to drive me home following my delivery of my vehicle to the centre and when my vehicle is ready, he arranges for one of his team to come and collect me. It has been a privilege to watch Todd grow into a seasoned businessman who still has his feet on the ground. He is an absolute pleasure to deal with. I would highly recommend Woodvale Autocare to anyone seeking a service centre that will treat both them and their vehicle with the utmost respect and provide nothing short of excellent service.”
Susan Cromb
“Woodvale Autocare has serviced our vehicles for the past 14 years. Throughout that time we have been highly satisfied with the service and professionalism provided by Todd and his team. Todd’s honest assessment and expertise give us full confidence in his ability to maintain our vehicles to a high standard. We are fully consulted before any repairs take place and have sometimes taken advantage of the use of the courtesy car on offer. We look forward to continuing our good working relationship with Todd through Woodvale Autocare. We thoroughly recommend Woodvale Autocare to anyone requiring high quality service for their vehicles.”